Choosing the right Broadband package
Class Solo
Class Solo packages are designed for 1 to 2 users with bandwidth speeds from 512Kbps to 8Mb, and a guaranteed contention ratio of 5:1 (20:1 for Solo 8000 packages).
Class Network
Class Network packages are designed for multiple users connected to your PC network with bandwidth Speeds from 512 Kbps to 8Mb, and a guaranteed contention ratio of 2.5:1 (10:1 for Network 8000 packages).
If you are planning to use one of our Network packages we recommend you use our Broadband router.
Cease charges
Please note that broadband cease and re-provide charges will be applicable to new Class broadband contracts and contract renewals, commencing 1 January 2008.
A cease charge of £10 per DSL line disconnection (excluding VAT) will be applied at final bill when service is discontinued.
The fee covers engineering work required to disconnect a line when a DSL service is ceased.
A re-provide charge of £50 will be applied when customers move office premises and require broadband at a new location.
Cease charges do not currently apply when a customer migrates their broadband service from another supplier to Class.
| Speed | Suitable for | Availability | |
|---|---|---|---|
| 500 (512Kbps) |
General email, medium sized attachments, medium internet surfing | Solo and Network | Compare |
| 1000 (1Mb) |
General email, large attachments, heavy internet surfing, downloading medium sized files | Solo and Network | Compare |
| 2000 (2Mb) |
General email, large attachments, heavy internet surfing, downloading large files | Solo and Network | Compare |
| 8000 (8Mb) |
General email, large attachments, heavy internet surfing, downloading large files | Solo and Network | Compare |
| 8000 (8Mb) Limited MAX |
General email, medium sized attachments, medium internet surfing (up to 2gig download per month - small nominal charge per gig per month if over limit) |
Solo and Network | Compare |
Contention ratio on our Solo packages is 5:1 and on our Network packages 2.5:1 up to 2Mb (Solo 8000 20:1 and Network 8000 10:1 contention ratios)
In this section
Benefits of Broadband
- Faster download speeds when accessing the Internet
- Send and receive emails faster in “real time”
- Unlimited access – no restriction on downloads
- 1 FREE fixed IP address
- No more ‘dial up’ call charges
- Receive and make voice calls when logged on to the Internet
- Simple self installation
- FREE 24/7 live, high quality technical support – even your phone call is FREE
- Access to the benefits of IP Telephony and Voice over IP
- Cheaper calls and line rental when you use the Class line rental and calls package
The only approved provider to:
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