Inbound calls: achieve complete control - encourage more people to call you

Non-geographic telephone numbers such as 0845, 0800 and 03xx provide the ideal way to control and manage your inbound calls. They are ideal for help lines, donation lines, advertising campaigns and for your everyday telephone numbers.

In their most basic form, inbound numbers can be set up to deliver calls to any of your existing landline telephone numbers. Should you move or need to redirect calls to a different location, you can do so easily.

If you require additional functionality, you can select one of our tailored solutions to help you plan precisely how and where your calls are delivered.

As well as providing the solution for your everyday contact numbers, 08 numbers are ideal for help lines, donation lines and marketing campaigns.

You can choose from a variety of number types including 0800, 0845, 0844 and more recently 03xx numbers – and for some of the basic 08 numbers there are no rental charges. We’ll be happy to advise on the most suitable type for your needs. The options available are as follows:

0800/0808:	caller pays nothing, you are charged a per minute rate to receive the call
0844:	caller pays up to 5ppm, you earn revenue on calls received
0845:	caller pays the BT Lo-Call rate, you pay nothing
0871:	caller pays a fixed rate of 10p per minute, you earn revenue on calls received. From 1 August 2009 0871 numbers will be regulated by PhonePayPlus and you will need to comply with their rules
090:	caller pays a premium rate (up to £1.50 per minute), you earn a percentage of revenue on calls received
03xx:	caller pays the BT National Rate, you pay a per minute rate to receive the call
0870	The regulation of these numbers is changing on 1 August 2009 - please refer to our "0870 Stop Press" News for more information