Telephone Systems

Make the right choice based on advice you can trust

The telephone system lies at the heart of an organisation’s ability to communicate efficiently and professionally, so the planning and selection process is a vital part of making the right decision when you are upgrading your telephone system.

Use our experience and you’ll have a solution that’s right for your needs – on price and performance.

At the same time, the technology used for computers and telephones is converging fast, offering organisations new applications that will change the way you work and improve efficiency.

Convergence is an important factor when making the right decision – and with the marketplace full of suppliers selling a variety of different products, making the right choice can be a very complicated process. But it needn’t be.

Find the right solution

We will work closely with you to determine your needs and help you consider all the options – with the reassurance that what you decide on meets your needs today, and as they grow. You can be totally confident that the advice and recommendations you receive will be in your best interests.

By consulting Class you avoid paying extra for superfluous functionality or spending more than you need. In fact, you may find we recommend that the equipment you already use can be upgraded to provide all the functionality you need at less cost!

You’ll find Class are experts in configuring solutions that combine the reliability of traditional telephony for simple requirements, with the ability to integrate the features that new developments in technology have brought – such as integrated voice response, automated attendant, call centre working, automatic call distribution, computer telephony integration, multi site networking, home working, unified messaging, and Voice over IP (VoIP).

What about VoIP?

As the telecommunications industry enters its next evolutionary change, it’s important to assess the new possibilities and important new services the emergence of IP Telephony opens up. We are able to help customers realise the benefits of the new VoIP technology and will assess its relevance as an integral part of our recommendations to you. (A special Class Guide to IP Telephony and Voice over IP is available – if you would like a copy please contact us).

We are keen to provide the telephone solutions that you need. Please contact us for further details, or if you have any special requirements.