A version of DSL where the upload speeds and download speeds are the same - a separate line for voice is required (unless VoIP is used)
Engineer visit to investigate a fault
An application-layer control protocol, a Signaling protocol for Internet Telephony. SIP can establish sessions for features such as audio/videoconferencing, interactive gaming, and call forwarding to be deployed over IP networks thus enabling service providers to integrate basic IP telephony services with Web, e-mail, and chat services
Text messaging
A core Internet protocol used to transfer e-mail messages between servers.
Hosting term: This is a way of retrieving email, different to POP3 – it would be equivalent of having a postman bringing your email to your server. You’d use this if you had a dedicated MS Exchange Server at your office. It passes emails directly to your exchange server automatically. This is through an IP address and will indicate they have an exchange server.
A standard interactive and programming language for getting information from and updating a database.
An SSL Certificate enables encryption of sensitive information during online transactions. An SSL Certificate contains unique, authenticated information about the certificate owner and is issued by a Certificate Authority that verifies the identity of the certificate owner.
A device connecting multiple channels to a single link by dynamically allocating time slots to the channels based on their transmission activity