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Class offers you real telephone systems solutions...to meet YOUR requirements

Our philosophy

We believe:

  • There is a solution to meet everyone's needs, you don’t have to spend a lot of money nor make a large capital outlay to take advantage of a telephone system’s capabilities.
  • Our customers will benefit from working with experts they can trust, who will work with them to create the right system for their organisation’s needs.

Our approach

We will invest the time of our accredited design engineers to provide you with advice that’s in your best interests, for free and with no obligation. We will never sell you a telephone system that your organisation does not need.

Identifying the right solution for you

By consulting with Class you will avoid spending more than you need to or paying for functionality you don’t need. We will work closely with you to determine your needs and help you consider all the options. In fact, you may find we recommend that the equipment you already use can be upgraded to provide all the functionality you need at less cost!

Defining the right system

The telephone system lies at the heart of an organisation’s ability to communicate efficiently and professionally, so the planning and selection process is a vital part of making the right decision when you are upgrading your telephone system.
At the same time, the technology used for computers and telephones is converging fast, offering organisations new applications that will change the way you work and improve efficiency.
Convergence is an important factor when making the right decision – and with the marketplace full of suppliers selling a variety of different products, making the right choice can be a very complicated process. But it needn’t be.

Choosing the right service provider

You’ll find Class are experts in configuring solutions that combine the reliability of traditional telephony for simple requirements, with the ability to integrate the features that new developments in technology have brought – such as integrated voice response, automated attendant, call centre working, automatic call distribution, computer telephony integration, multi site networking, home working, unified messaging, and Voice over IP (VoIP).
Use our experience and you’ll have a solution that’s right for your needs, both on price and performance.
 

Solutions and Systems

We can supply and install a wide variety of telephone systems, including those from the following suppliers:   

  • Avaya
  • NEC
  • ShoreTel
  • Alcatell-Lucent

We are keen to provide the telephone solutions that you need.

Please contact us for further details, or if you have any special requirements.

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Accredited suppliers of: 

Avaya logo  NEC logo

Shoretel logo      Alcatel logo very small

Value-Add Systems Services

 

Multi-Sites
We can link multiple sites together to perform as a single logical system.
 
Home & Remote Workers
We can give remote and home workers the same functionality as office workers via our mobility solutions.
 
Software & CTI
Our converged software products enable integration of  telephony and PC applications.
 
Contact Centres
Our contact centre packages allow organisations to distribute calls, emails and faxes quickly and efficiently.
And our wallboard solutions show a range of live statistics on telephony performance.


Disaster Recovery

We have a variety of disaster recovery options that limit the impact when the unexpected happens.

 

The only approved provider to:

  • ncvo
  • scvo
  • wcva
  • sporta